In my opinion, free software stops being free when you need people behind it do something you need. Once "as is" is not enough for you, you either fork or fix i

In my opinion, free software stops being free when you need people behind it do something you need. Once "as is" is not enough for you, you either fork or fix it, or pay creates to help you. And it's not that people want to make money of this, rather than cover their costs while solving your problem.