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I consider this a serious accessibility problem. Rather than complain to customer service, maybe we should be going straight to their corporate counsel. Frame
by BonesJustice 7y ago
I consider this a serious accessibility problem. Rather than complain to customer service, maybe we should be going straight to their corporate counsel. Frame it as a potential ADA violation. It's actively hostile to anyone who suffers from heightened anxiety, ADHD, etc.
If there's anyone who can push back against the marketing department, it's the legal department.
- gjs278 7y agoI want to do the same thing to lyft because they refuse to add the simple preference “this rider does not want to talk”