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Users don't care whose fault it is. Once you start laying blame you've already lost.
by sbov 7y ago
Users don't care whose fault it is. Once you start laying blame you've already lost.
- darkpuma 7y agoUsers not knowing or caring about these details is precisely why users should be kept away from the management of these projects. The details do matter, even if the user lacks the context or domain specific knowledge to make heads from tails of those details.