Check out my other comment on this thread. I interviewed these folks and wrote the blog post (got lots of feedback from friends and design help from our awesome

Check out my other comment on this thread. I interviewed these folks and wrote the blog post (got lots of feedback from friends and design help from our awesome designers) - I'm a software engineer, not a PR department, lol :P I tried to pick the answers which were most well written, not the ones which were most positive/negative. Personally I do think this is representative of the labelers who've stuck with us, but at this point don't have the energy to argue this; hopefully my other comment is convincing (i.e, there isn't a high bar to making people happy when their next best alternative is a lot worse)