6 ms·
Cool watching this in real time. Co-founder just intervened and got it back up. Still....
by tus87 7y ago
Cool watching this in real time. Co-founder just intervened and got it back up. Still....
- Hamuko 7y agoRather unfortunate customer service experience that you can't get help from the actual support and you can't get help from the official Twitter account. You just need to pray that your Twitter thread gets noticed hard enough for the actual co-founder to notice it so they can make the call that saves your company. Also, even the co-founder doesn't seem to know exactly why the service was suspended, even though he clearly managed to arrange things.
- rc_kas 7y agoRight? I hate that justice in these cases relies on the person tweeting and then that tweet hooking on and getting popular on Hacker News. So depressing.