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I have also had a bad experience with repairs. Took my laptop in for the first time for keyboard repair, when I got it back they had damaged the screen and some
by Kpourdeilami 7y ago
I have also had a bad experience with repairs. Took my laptop in for the first time for keyboard repair, when I got it back they had damaged the screen and some brown hues where randomly popping up on it (its apparently caused by leaving dust inside when assembling the laptop). I took it in the second time and they replaced the screen but didn't tighten the screws inside properly and now my screen wobbles a bit
- SyneRyder 7y agoThis was how my keyboard looked after my last repair from Apple. They were so busy that day they shuffled me out without getting to inspect it in store: https://twitter.com/syneryder/status/1066258885923635200 https://twitter.com/syneryder/status/1066258885923635200 I mean, it was an easy enough fix that I ended up fixing it myself on this model rather than take it back. But for a company that used to pride itself on "painting both sides of the fence", now they're not even painting the front of the fence. I've moved on to a Lenovo ThinkPad X1 now - I don't "love" it, but so far it's required no repairs and been reliable, while that MacBook Pro has had 6 repairs during its 3 year lifetime (all internal SATA cable replacements).