Razorpay has been such a terrible experience for me as a consumer, that I'd actively avoid using it as my payment processor. I know at least 3 scam operations

Razorpay has been such a terrible experience for me as a consumer, that I'd actively avoid using it as my payment processor. I know at least 3 scam operations having their payments processed through razorpay, and these are proper scams selling non existent products. So far all my complaint emails to razorpay have gone unanswered.