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> From my perspective Instacart is stealing from its customers and workers by doing this. This is 100% wage theft.
by twothumbsup 8y ago
> From my perspective Instacart is stealing from its customers and workers by doing this.
This is 100% wage theft.
- dhimes 8y agoYep. They need to pay reimburse those workers with a penalty fee tacked on.
- Gibbon1 8y agoSame rules for should apply to wage theft as ordinary theft, more than $950 and it's a felony.
- lenticular 8y agoThis isn't wage theft since they are independent contractors. It's more like a company stiffing a supplier. More of a civil than criminal matter. Of course, these folks wouldn't have the resources to sue anyway, even if they weren't bound by binding arbitration.
- aqme28 8y ago> More of a civil than criminal matter I think the question though is _why_ is that? If I steal $950 from someone then it's criminal, but if I refuse to pay them what I agreed then it's civil. It's an odd discrepancy IMO.
- gbear605 8y agoFor one, we probably don't need the police to come and arrest Instacart's CEO in this case.
- aqme28 8y ago/shrug In this case they're doing something (questionably) legal but terrible. There are plenty of cases out there of outright wage theft. I wouldn't have a problem with the people in charge of those decisions getting arrested.
- dingo_bat 8y agoWhy not? If you stole $950 from a random guy on the street wouldn't you get arrested?
- lenticular 8y agoI bet the U.S. Chamber of Commerce can tell you the answer to this one.
- zAy0LfpBZLC8mAC 8y agoWell, if you steal it, it's criminal, but that's simply because that's the definition of theft. Taking stuff away from people, though, is not necessarily theft, and also not necessarily criminal. If you accidentally take someone else's property because you confused it with your own, for example, that's not criminal, but the other party still has a civil claim against you (namely, to be given back their property). On the other hand, if you intentionally mislead someone into providing you with some service or product, promising to pay them for it, even though you never intended to pay, that constitutes fraud and is very much criminal. Generally, it's criminal if it's in the interest of the public and civil if it is primarily in the interest of some party. Not paying some debt because you actually have doubts that you have to pay, or due to an honest mistake is not really something that affects anyone else. Someone intentionally causing situatons where others can't rely on them fulfilling their legal oblications can erode trust in a society, therefore it is in the public interest to prevent that. The boundaries can be fuzzy, but wage theft can very much be criminal.
- TheCoelacanth 8y agoThey are also committing fraud by telling customers it is a "tip" rather than a "donation to Instacart".
- TheSpiceIsLife 8y ago> This isn't wage theft since they are independent contractors. It's more like a company stiffing a supplier. Why do you keep saying things to this affect? A company stiffing a supplier is going to rapidly find themselves without suppliers, or the supplier can afford to / accounts for being stiffed on some orders. An independent contractor who works for one, or maybe two very similar types of, company is very much like an employee in every way that matters to that individual “independent” contractor, and literally nothing like a B2B supplier. Additionally, you seem preoccupied with existing legislation as though it has some higher virtue, whereas in reality the law can be, and frequently is, unjust and absurd.
- lenticular 8y agoThat's not necessarily true. Folks in the gig economy are often classed as "independent contractors" and thus are not subject to the Fair Labor Standards Act, including minimum wage laws. They also are not entitled to, nor almost ever receive, reimbursements for work expenses. When you are talking about using your own vehicle and paying for depreciation, mechanical work, and gas, this is considerable. It often winds up being an implicit loan against one's own vehicle. I'd be surprised if calling something a "tip" makes it legally obligated to go to a contractor. I'm sure their lawyers are very aware of the law on this. As someone else said, there is almost certainly a binding arbitration clause. This removes the possibility of individual or class-action lawsuits. edit: The abuse of the term "independent contractor" is just one of many examples of how labor law enforcement has become lax in the last several decades. How many people on this site aren't in management and work unpaid overtime?
- paulgb 8y agoThat's a shame. I wonder if customers have any recourse? I'd feel absolutely defrauded if I found out a tip I made through a service like this was (effectively) going to the operator rather than the person who the app represented it as going to. I don't think "oh the tip went to the contractor we just lowered their wages by the same amount" sounds convincing in a court room.
- nerpderp83 8y agoClass action lawsuit.
- deleted 8y ago[deleted]
- gamblor956 8y agoI wouldn't be so sure about their lawyers being "very aware" of the law. If they were, they wouldn't have called it a "tip" in the first place, as "tip" has a specific legal meaning in most states and in the US tax code. In fact, I would hesitate to say that the lawyers for most startups have any clue what they're doing, as most seem to be in it to play startup lawyer rather than provide necessary legal advice to their client/employer.
- TomMckenny 8y agoThey better hope there's no binding arbitration clause.
- lenticular 8y agoThe chances of there not being is approximately zero.
- dsl 8y agoThe workers may be subject to arbitration, but state regulators (who enforce employment law) are not.
- gowld 8y agoAccording to what ruling? It depends on the agreement between Instacart and delivery staff.
- deleted 8y ago[deleted]
- function_seven 8y agoThe Fair Labor Standards Act disallows this type of agreement for ordinarily-tipped jobs. I don't know how the contractor status of Instacart drivers affects this. They're not technically employees. But the verbiage of "Tip" in the UI is a strong signal to the customer that the money is directly credited to the driver. It should bear no relation to their fee from Instacart. This is wage theft. A horrible agreement doesn't make it right, even if it is legal.
- pkaye 8y agoThe Fair Labor Standards Act (FLSA) covers only employees, not independent contractors.
- FireBeyond 8y agoMaybe so, but WA State Labor and Industries is not quite so "generous" to the gig economy, including their test for contractors, which is a bit more ... "rigorous" ... than some startups would like: Does the independent contractor bring more than their personal labor? Do they hire crew of their own or are they bringing other employees? Or, are they bringing heavy or costly specialized equipment? Are they an established business, working without your direction or control? Are they free from your supervision, direction or control? Is the individual’s business different and separate from your own? Is the individual’s service “outside the usual course of business,” or in other words, does the contractor do something different from what you do? Is the individual’s service being performed “outside of all of the places of business,” or in other words, does the contractor perform the service away from where you perform your services? Is the individual contractually obligated to pay costs affiliated with the location from where the work is controlled (usually its headquarters)? Does the individual have an established independent business that existed before you brought them on – OR – does the individual have a principal place of business that qualifies for an IRS business deduction? Do you have evidence to demonstrate that the individual has an established business? Does the individual have a principal place of business that qualifies for an IRS business deduction? Do you have evidence to demonstrate it? Is the individual responsible for filing a schedule of expenses with the IRS, such as would be part of a business tax return? Does the individual have all required registrations and licenses for their business? Does the individual maintain his/her own set of books and records that reflect all income and expenses of the business? This question is for construction contractors only: Is the individual a properly registered contractor? Note that this is not an "Answer 'yes' to any question to be considered a Contractor", it's a "totality" thing. (https://www.lni.wa.gov/IPUB/101-063-000.pdf https://www.lni.wa.gov/IPUB/101-063-000.pdf) "I subcontracted some work to a guy who has a contractor’s registration with L&I. Doesn’t that mean he’s not my employee?" Not necessarily. L&I auditors look at “direction or control” and other factors described on the previous pages. Because he is a construction contractor, all seven parts of RCW 51.08.181 must be met. And so on...
- wetpaste 8y agoI had a service industry job in texas that payed me around 2.50 an hour (iirc) and as long as I made enough in tips to cover minimum wage they didn't have to pay actual minimum wage. It's immoral as fuck to steal tips. I don't care if it's legal. If I'm a customer tipping the person a certain amount I want to make sure it's actually helping that person and not just lining the pockets of their employer, that's absurd.
- Zimahl 8y agoThat might be legal in Texas, but in Washington it's explicitly illegal. In the state, tips are completely irrelevant to base pay, all employees must get paid at least minimum wage as base pay. Instacart is going to get fucked very quickly by the Washington AG. This is as bad as Walmart not paying employees for overtime.
- pnathan 8y agoThe WA AG is a bit on the antsy activist side too: this is like a great poster case for the anti-gig-worker advocates. in any case, this is really awful for the poor drivers. I had no idea.
- jacurtis 8y agoEspecially because Washington's Attorney General is particularly fond of jumping on cases like this, particularly worker rights. But he is also fond of keeping startups in line. So this is a double-whammy case for him.
- nerpderp83 8y agoI'd love to see someone at Instacsrt jailed for wage theft. They should have to pay back "the winnings" by 3x and fire the people involved.
- lightedman 8y agoTip taking is also illegal by CA laws. Instacart is about to really get nailed.
- kevin_b_er 8y agoIt will not matter. Washington state law does not apply. The sovereign state of Washington laws are superseded and invalidated by mandatory binding arbitration. The rights set out in the State of Washington's constitution do not apply, for they are superceded and ignored by mandatory binding arbitration. Any dispute will go to a monkey court instead.
- dragonwriter 8y ago> The sovereign state of Washington laws are superseded and invalidated by mandatory binding arbitration. No, they aren't; binding arbitration is a venue for resolving disputes about the application of laws, it doesn't supersede the laws, and manifest disregard for the law is one of the few reasons for courts setting aside a binding arbitration decision.
- sokoloff 8y agoWashington state law certainly does apply. The state did not sign a mandatory binding arbitration agreement. The employee/contractor may not have the right to bring suit against Instacart, but the state maintains that right. Thought experiment: could Instacart assault, kidnap, or murder a delivery driver and claim that arbitration is the only venue for redress?
- dabockster 8y agoAnd even then, the worker does have the right to petition the court to review the clause itself. So the worker can still sue with the knowledge that it will be thrown out if the judge decides to uphold the arbitration clause.
- FireBeyond 8y agoWashington state law is very clear that Labor laws cannot be superceded by arbitration clauses, and that employees, including contractors, cannot waive their labor rights.
- 8bitsrule 8y agoThis 'sovereign state' is the same state that uses a (regressive) sales tax to generate revenue, rather than an income tax. Maybe it'll grow up and be an adult state one day.
- mannykannot 8y agoAnd while it is not as important an issue, I, as a tipper, feel that I have been defrauded when this happens (now that I am aware that this does happen, I assume that it has probably been done with some tips I have made.) To be clear: this is not an alternative way of looking at the issue, it is an additional indictment stemming from the practice.
- TAForObvReasons 8y agoSwitch to cash tipping. Tipping through CC or some other mechanism means at least one other party is involved and takes a cut. Cash tipping ensures the money at least is seen by the service staff.
- dmurray 8y agoStatistically speaking, the main party missing out on its cut when you tip in cash is the IRS. Not really an ethical concern for most of us, but for those who do feel bad about this, you could just overpay your taxes every year by say 10% of what you estimate you tipped in cash.
- lukev 8y agoIt is the obligation of the tipped employee to report their tips as income and pay taxes on them. True, it's difficult to audit so sometimes they don't, but that's hardly my problem. The notion that you should overpay your own taxes to solve this is just bewildering.
- jdavis703 8y agoThe worker is supposed to report all cash tips. Since most of these workers probably pay little to no taxes, it really doesn’t harm the treasury, even if they fail to report.
- kaslai 8y agoRecipients of cash tips must report the income to the IRS for taxation purposes. The fact that many people choose to refuse to disclose their cash tip earnings doesn't mean that I should bulk up my taxes to make up for their fraud.
- deepsun 8y agoMany many places do that. I worked in PizzaHut in NJ, and they pay you less than minimum wage initially. Then you report your earnings, and if your tips + salary / hoursworked < minimum wage, then they will pay you the difference to match minimum wage. So you have incentive to report 0.0 tips. But then our manager at PizzaHut let go everyone who reported 0.0 tips (when asked why, he said they called customers to confirm we did receive tips). And that's not only PizzaHut, that's everyone doing that, at least in NJ.
- aqme28 8y ago> when asked why, he said they called customers to confirm we did receive tips That would make some sense even. If a server doesn't get tips, that could be a sign that they are a bad server.
- sib 8y agoAlso, that they were lying to him. (Not agreeing with wage / tip theft, of course, but, as an employer, you need to be able to believe your employees.)
- zAy0LfpBZLC8mAC 8y agoThere is no moral obligation to say the truth when it is inappropriate to ask the question in the first place.
- javagram 8y agoMany states have what’s known as a tipped minimum wage which is different from the minimum wage. The tipped minimum is usually something like $2 vs the $7 minimum wage (these numbers are probably off now that so many places have raised the minimum wage to $10 or $12). Since in this instacart case they ended up paying out $.80 an hour it’s below even tipped minimum wage standards, although I assume there’s some dodge about claiming the employees are contractors to get around paying wages.
- 8y ago
- drewmol 8y agoIt may be, Federal Law is more specific on tipping, allocation, role definitions in the restaurant industry, but not well expanded to define other industries. State law can further regulate . In spirit, a tip is an independant transaction between 2 parties and should be accounted as one. You must pay min rate for position (2.xx+?) and employee must make above fed/state min wage with tips once accounted, you must increase your compensation to make up a defecit between wage + tips vs min wage. You cannot pay below a certain wage regardless of tip amount, or maybe that's only in specified roles. I'm not sure.