I worked for a unicorn startup. We got in trouble when our SDRs (entry-level salespeople who did cold calls all day) kept accidentally calling 911. Ultimately t

I worked for a unicorn startup. We got in trouble when our SDRs (entry-level salespeople who did cold calls all day) kept accidentally calling 911. Ultimately the solution was to reprogram the phone system to allow 7 as a prefix in addition to 9.