7 ms·

I have the same concerns with Google Analytics and tried to install Matomo [1] for my personal website [2] few months ago, seems a more robust tool than Countly

I have the same concerns with Google Analytics and tried to install Matomo [1] for my personal website [2] few months ago, seems a more robust tool than Countly [3] to me, maybe I'm wrong. But I had an error installing Matomo and got not help in the official forum [4], if someone here can help me I will appreciate it, I'm not a developer (I'm also considering get rid of analytics tools for good, anyone?). Thanks. [1] https://matomo.org/ https://matomo.org/ [2] https://count.ly/ https://count.ly/ [3] https://pablomassa.com/ https://pablomassa.com/ [4] https://forum.matomo.org/t/fatal-error-on-installation/29949 https://forum.matomo.org/t/fatal-error-on-installation/29949

toastal 8y ago
This project used to be called Piwik. 10 years later and they still only support MySQL; a lot of people really wanted at least Postgres support.
chinathrow 8y ago
From [4] I learn: "I have a Hostgator shared hosting with PHP 5.5." PHP 5.5 is EOL since mid of 2017. Can't you switch to newer version such as 7.2? Matomo itself does not even display the required version according to [1]. Their FAQ talks about 5.3 - which is horribly ancient too. [1] https://matomo.org/docs/installation/ https://matomo.org/docs/installation/
- Findus23 8y ago
  Hi, I have to agree that one should be using PHP 7.2. It also gives a nice performance boost to Matomo. The required PHP version for Matomo is shown in [1] (5.5.9 or greater) Can you please send me a link to the FAQ page mentioning 5.3 (e.g. to lukas@matomo.org) so they can be updated? [1] https://matomo.org/docs/requirements/ https://matomo.org/docs/requirements/
  - chinathrow 8y ago
    My mistake, I was skimming the docs only but overlooked the specially linked requirements. I would go further though and remove outdated PHP versions from that page and only recommend maintained versions. Additionally, the error described by OP looks like autoloading is broken.
- pablo-massa 8y ago
  Thanks! I find how to upgrade to 7.2 [1]. Will try it again! [1] https://support.hostgator.com/articles/php-configuration-plugin https://support.hostgator.com/articles/php-configuration-plu...
ldonley 8y ago
I've been playing with Matomo recently and opted to use a premade container [1] for it and that was working pretty well. [1] https://github.com/crazy-max/docker-matomo https://github.com/crazy-max/docker-matomo

toastal 8y ago

This project used to be called Piwik. 10 years later and they still only support MySQL; a lot of people really wanted at least Postgres support.

chinathrow 8y ago

From [4] I learn: "I have a Hostgator shared hosting with PHP 5.5." PHP 5.5 is EOL since mid of 2017. Can't you switch to newer version such as 7.2? Matomo itself does not even display the required version according to [1]. Their FAQ talks about 5.3 - which is horribly ancient too. [1] https://matomo.org/docs/installation/ https://matomo.org/docs/installation/

Findus23 8y ago
Hi, I have to agree that one should be using PHP 7.2. It also gives a nice performance boost to Matomo. The required PHP version for Matomo is shown in [1] (5.5.9 or greater) Can you please send me a link to the FAQ page mentioning 5.3 (e.g. to lukas@matomo.org) so they can be updated? [1] https://matomo.org/docs/requirements/ https://matomo.org/docs/requirements/
- chinathrow 8y ago
  My mistake, I was skimming the docs only but overlooked the specially linked requirements. I would go further though and remove outdated PHP versions from that page and only recommend maintained versions. Additionally, the error described by OP looks like autoloading is broken.
pablo-massa 8y ago
Thanks! I find how to upgrade to 7.2 [1]. Will try it again! [1] https://support.hostgator.com/articles/php-configuration-plugin https://support.hostgator.com/articles/php-configuration-plu...

ldonley 8y ago

I've been playing with Matomo recently and opted to use a premade container [1] for it and that was working pretty well. [1] https://github.com/crazy-max/docker-matomo https://github.com/crazy-max/docker-matomo