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It's striking to see that there is a full section of Troubleshooting and test procedures, over 250 pages for the PC manual, as if it was supposed to fail by def
by kerouanton 8y ago
It's striking to see that there is a full section of Troubleshooting and test procedures, over 250 pages for the PC manual, as if it was supposed to fail by default.
Apple did the opposite, user-centered approach meaning it should work by default.
Opposite cultures, indeed.
- userbinator 8y agoApple's approach is "send it back to us if something is wrong", and more recently, "buy a new one".
- kalleboo 8y agoThe solutions in the test segment are all "note the error and have your system unit serviced", so there's no difference there.