Why, yes, I think what you're describing is a management problem: a) the new employee was given customer-impacting tasks without checking their competency prope

Why, yes, I think what you're describing is a management problem: a) the new employee was given customer-impacting tasks without checking their competency properly, and then b) his work quality was not constantly evaluated in a feedback loop, allowing him to continue writing shit code. I mean, you have a client LEAVE and the person still continues to do exactly the same thing? Excuse me, but that's not only the employee's problem.