5 ms·

Career ladders and 360 performance reviews? Deming would be disappointed...

• zachrose 8y ago
  I’ll bite, what did Deming say about this kind of thing?
  • ricardo_ramirez 8y ago
    "The performance appraisal nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, nourishes rivalry and politics… it leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unfit for work for weeks after receipt of rating, unable to comprehend why they are inferior. It is unfair, as it ascribes to the people in a group differences that may be caused totally by the system that they work in."
  • analog31 8y ago
    Deming told a story of visiting a business and seeing a plaque on the wall honoring the "employee of the month." He asked how many employees the business had. The number was exactly 12.