4 ms·
Ask HN: Effective communication in the office?
Hi HN,
I am working on some soft skills in the office, and this might seem dumb, but I am trying to figure out how to write requests and comments that are constructive and firm but not intrusive or abrasive.
For example, a co-worker said they'd schedule a meeting for tomorrow, and I wanted to point it out to them that they made the meeting at the wrong time, so I said:
"For the meeting, it looks like you scheduled it for today instead of tomorrow", and he responded a little coldly, so unsure how I came across.
Another example is the way I ask for things. From a sentence today,
"if you have some bandwidth, I was wondering if you could [do X because Y]"
I needed the data by the next day but this person just came back from vacation and had a big backlog, so I wasn't sure how to convey that but also be respectful of their time. My boss needed the data for a presentation to his boss but it was a little unclear how important the data, so I sort of let it slide. I ended up getting the data anyway.
Does anyone have guidelines, maybe books, or examples of converting common phrases to get the point across?
Apologies if I am overanalyzing.
Thanks for any help!
- anacleto 8y agoI would recommend two books: [0] How to Win Friends and Influence People [1] How to Talk So Kids Will Listen & Listen So Kids Will Talk --- [0] https://www.goodreads.com/book/show/4865.How_to_Win_Friends_and_Influence_People?ac=1&from_search=true https://www.goodreads.com/book/show/4865.How_to_Win_Friends_... [1] https://www.goodreads.com/book/show/769016.How_to_Talk_So_Kids_Will_Listen_Listen_So_Kids_Will_Talk?ac=1&from_search=true# https://www.goodreads.com/book/show/769016.How_to_Talk_So_Ki...