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I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service

by hssys 8y ago

I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service I use, which is provided by a different UK bank. I'd consider that a reason not to make the jump.

Sholmesy 8y ago
This was true before they launched their own payment processing. They often had outages in late 2017 and earlier due to 3rd party reliability. I haven't had an outage since the current accounts have been released. No affiliation; just a user since Beta.
- davb 8y ago
  I've been a user since the beta too, and while they do have less outages than when they used a third party payment platform, they certainly still have more outages than my other UK bank.
- easytiger 8y ago
  I assume you don't count planned outages also?
andrey-p 8y ago
Is that after they left beta? I noticed quite a few outages, but that was while they still had the big beta disclaimer on things. I've not had any trouble since.
kennydude 8y ago
Other banks and stuff have outages. Monzo just bothers to tell you about issues. Also the longest outage I remember was when the third party card processor's server broke and it took them a few days to rebuilt it (which is pretty unnaceptable in this day and age)