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In my experience OVH support is completely useless.. you have to wait for ages before having a response, and when you get it, it's useless...
by clagio 8y ago
In my experience OVH support is completely useless.. you have to wait for ages before having a response, and when you get it, it's useless...
- piotrkubisa 8y agoSadly I second that. Also I had problem with their "DDoS protection" which detected false-positive DDoS attack. I got instance suspended after 6 days after payment for next month without any refund. They noticed "weird" traffic to my instance where I had installed Cloud9 [0][1] and I assume built-in terminal was flooding instance with TCP-SYN packets when I was using it. I am glad that I haven't left anything inside, because I lost access to this instance and storage. Before that, I thought such protection rather stops instances not drops them with mounted SSD disks to do not impose an impact on other instances. [0]: https://github.com/c9/core https://github.com/c9/core [1]: https://aws.amazon.com/cloud9 https://aws.amazon.com/cloud9