5 ms·
Synology is great however I'd like to caution anyone considering their enterprise gear that they do not offer traditional 24/7 support. Regardless of which unit
by hb3b 8y ago
Synology is great however I'd like to caution anyone considering their enterprise gear that they do not offer traditional 24/7 support. Regardless of which unit you purchase (in our case we purchased the most expensive RU model), all support tickets are triaged and prioritized equally, and there is no phone support (unless you scream loud).
- eltoozero 8y agoGet your reseller involved, and if you don't have one; get one. They do local seminars, you can just attend to become one yourself.