> Alerts are only as effective as the knowledge of the writer We're enforcing that alerts have a link to a playbook where there are more datails about the issu

> Alerts are only as effective as the knowledge of the writer We're enforcing that alerts have a link to a playbook where there are more datails about the issue and how to mitigate them. About over-alerting, we had already been over alerting before we began the taskforce, and one of our efforts is removing cloudwatch and riemann alerts that are usually noisy and do not offer a lot of insight on the real issues.