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Groceries online make me very happy. I'm a convert. Carts queues and parking are anachronisms. There won't be wide adoption until the customer gets a perfect o
by Cents 8y ago
Groceries online make me very happy. I'm a convert. Carts queues and parking are anachronisms.
There won't be wide adoption until the customer gets a perfect order with no substitutions or blemishes every time. The psychology of perceived loss at not getting EXACTLY what was ordered is too great. Until then millions of disappointed people will discourage others.
- jawr 8y agoCarts queues and parking still happen, they're just being hidden from you.
- workinfunk 8y agoOnly with services like Instacart where they literally pay people to go and do your shopping for you. Real, end-to-end grocery services like FreshDirect do not.
- mac01021 8y agoEven then, there are trucks that park somewhere and containers of grocery product queueing up to be loaded into them...