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As far as UI/UX design is concerned, I'm kind of surprised Amazon doesn't favor themselves more. Though I guess in their mind any customer going through them is
by googaaplmsft 8y ago
As far as UI/UX design is concerned, I'm kind of surprised Amazon doesn't favor themselves more. Though I guess in their mind any customer going through them is still a sale.
Regardless, would a business want to sell on Amazon if they were treated second?
> The fact that you even have to be that careful is a bad customer experience.
This we can agree on, ideally Amazon would go through some evaluation process to determine that a seller is legitimate. Instead as far as I know they just let user reviews decide.
Side note though, Amazon really needs some competition. I can't recall the last time I bought anything online (that needed to be shipped) that wasn't through Amazon. For example, I used to buy computer parts from sites like Newegg, but unless there's a particularly good deal I'm probably going to Amazon. Clothing? Amazon. I don't want to have Levis and Hanes shipped separately.
Amazon is the Walmart of online retailers.
- jstarfish 8y agoAmazon does have competition though. Ebay Stores have been around forever, and Walmart and others have now also entered the third-party marketplace game. But you can buy the same questionable goods they all peddle by buying directly from Alibaba and saving yourself the reseller markup. Shipping just takes longer.