12 ms·

Also FYI, CEO of Bolt here. Ask me anything!

by rbres 8y ago

deleted 8y ago
[deleted]
Froyoh 8y ago
do you support paypal?
- rbres 8y ago
  We do not natively support PayPal, although nearly all of our clients still use PayPal as it's own separate integration from Bolt.
spocklivelong 8y ago
I just saw another post about [stripe](https://stripe.com/blog/radar-2018 https://stripe.com/blog/radar-2018) fraud detection. What differentiates you guys from stripe?
- rbres 8y ago
  - Fraud detection and data science is our bread and butter. - We take 100% fraud liability. This is different than providing tools and rule engines. We actually make the decisions, and bear the cost of any mistakes. - We are insanely focused on false positive reduction, including several layers of human review before we reject an order. - We collect immense behavioral data via checkout instead of working directly through an API which gives us clearer visibility.
huac 8y ago
if a CC issues a chargeback to one of your merchants, do you alert other merchants who have processed payments with that same CC?
- rbres 8y ago
  Good question. The short answer is: yes, we do this. I've we have already approved the order, it is indemnified for fraud and we'll take the loss if it's a stolen good. All future orders from that CC will be detected and flagged as having previously had a chargeback as well!
Raphmedia 8y ago
We are using Signifyd to process fraud. Why should one move from an existing platform to yours? Our system is stable, why would we risk any stability to migrate somewhere else?
- rbres 8y ago
  Good question. A core reason to switch to Bolt is that we fight ruthlessly for every single good customer, far beyond any other solution out there. A lot of this is described in the article, and a lot isn’t. Every good customer is precious, and not only has order value, but also has customer lifetime value, referral value, and more. Falsely rejected customers will also go to competitors, handing that value on a silver platter to them. Our unparalleled data visibility, fraud models, and review team results in a white-glove service that maximizes order approval rates and minimizes false positives. We’ve had countless customers switch from Signifyd and related vendors to Bolt, all of which realized these improvements. Finally, our checkout drives 10%-50% newfound revenue. In summary, we can offer an all-in-one solution and massive revenue upside for making the switch. Let me know if I can help :-) rb [at] bolt.com
benackles 8y ago
Why is your site not secure? Let's Encrypt makes this easy.
- rbres 8y ago
  Can you elaborate?
  - benackles 8y ago
    It looks like you fixed exactly what I was seeing. It seemed odd for a site dealing with security to not be served over SSL. I'm not sure what the issue was, but it appears to be resolved.
- Operyl 8y ago
  Both the blog and the homepage are served over TLS for me. And they’re forcing plaintext to TLS ... so not sure what’s wrong on your end.
  - rbres 8y ago
    Fixed it, thanks!
gesman 8y ago
Key phrase here: "Mouse movements, keystrokes, capitalization, clipboard usage, and more make sense, because we understand all the elements of the DOM" ... Such data is super valuable for fraud detection. That is - if ability to model mouse movements as well as similar behavior features over time is indeed part of the offering and included into modeling [1]. Pretty much no one to speak of is productizing it today. [1] https://www.splunk.com/blog/2017/04/18/deep-learning-with-splunk-and-tensorflow-for-security-catching-the-fraudster-in-neural-networks-with-behavioral-biometrics.html https://www.splunk.com/blog/2017/04/18/deep-learning-with-sp...
- rbres 8y ago
  This is 1000% right. If there was a prioritized list of differentiators, this is #1 for us. And, what enables us to do that, is having a checkout flow that we host (which also drives our clients more conversion-rates/revenue). It’s a win-win. Without a controlled checkout flow, there are too many behavioral confounding variables. This is what makes us unique.
  - incompatible 8y ago
    Mouse movements? I assume it's the side-effects of wearing a hoody and operating in a dark room in a shady manner that gives them away.
kweks 8y ago
Shopify integration ?

Also FYI, CEO of Bolt here. Ask me anything!

by rbres 8y ago

Also FYI, CEO of Bolt here. Ask me anything!

deleted 8y ago

[deleted]

Froyoh 8y ago

do you support paypal?

rbres 8y ago
We do not natively support PayPal, although nearly all of our clients still use PayPal as it's own separate integration from Bolt.

spocklivelong 8y ago

I just saw another post about [stripe](https://stripe.com/blog/radar-2018 https://stripe.com/blog/radar-2018) fraud detection. What differentiates you guys from stripe?

rbres 8y ago
- Fraud detection and data science is our bread and butter. - We take 100% fraud liability. This is different than providing tools and rule engines. We actually make the decisions, and bear the cost of any mistakes. - We are insanely focused on false positive reduction, including several layers of human review before we reject an order. - We collect immense behavioral data via checkout instead of working directly through an API which gives us clearer visibility.

huac 8y ago

if a CC issues a chargeback to one of your merchants, do you alert other merchants who have processed payments with that same CC?

rbres 8y ago
Good question. The short answer is: yes, we do this. I've we have already approved the order, it is indemnified for fraud and we'll take the loss if it's a stolen good. All future orders from that CC will be detected and flagged as having previously had a chargeback as well!

Raphmedia 8y ago

We are using Signifyd to process fraud. Why should one move from an existing platform to yours? Our system is stable, why would we risk any stability to migrate somewhere else?

rbres 8y ago
Good question. A core reason to switch to Bolt is that we fight ruthlessly for every single good customer, far beyond any other solution out there. A lot of this is described in the article, and a lot isn’t. Every good customer is precious, and not only has order value, but also has customer lifetime value, referral value, and more. Falsely rejected customers will also go to competitors, handing that value on a silver platter to them. Our unparalleled data visibility, fraud models, and review team results in a white-glove service that maximizes order approval rates and minimizes false positives. We’ve had countless customers switch from Signifyd and related vendors to Bolt, all of which realized these improvements. Finally, our checkout drives 10%-50% newfound revenue. In summary, we can offer an all-in-one solution and massive revenue upside for making the switch. Let me know if I can help :-) rb [at] bolt.com

benackles 8y ago

Why is your site not secure? Let's Encrypt makes this easy.

rbres 8y ago
Can you elaborate?
- benackles 8y ago
  It looks like you fixed exactly what I was seeing. It seemed odd for a site dealing with security to not be served over SSL. I'm not sure what the issue was, but it appears to be resolved.
Operyl 8y ago
Both the blog and the homepage are served over TLS for me. And they’re forcing plaintext to TLS ... so not sure what’s wrong on your end.
- rbres 8y ago
  Fixed it, thanks!

gesman 8y ago

Key phrase here: "Mouse movements, keystrokes, capitalization, clipboard usage, and more make sense, because we understand all the elements of the DOM" ... Such data is super valuable for fraud detection. That is - if ability to model mouse movements as well as similar behavior features over time is indeed part of the offering and included into modeling [1]. Pretty much no one to speak of is productizing it today. [1] https://www.splunk.com/blog/2017/04/18/deep-learning-with-splunk-and-tensorflow-for-security-catching-the-fraudster-in-neural-networks-with-behavioral-biometrics.html https://www.splunk.com/blog/2017/04/18/deep-learning-with-sp...

rbres 8y ago
This is 1000% right. If there was a prioritized list of differentiators, this is #1 for us. And, what enables us to do that, is having a checkout flow that we host (which also drives our clients more conversion-rates/revenue). It’s a win-win. Without a controlled checkout flow, there are too many behavioral confounding variables. This is what makes us unique.
- incompatible 8y ago
  Mouse movements? I assume it's the side-effects of wearing a hoody and operating in a dark room in a shady manner that gives them away.

kweks 8y ago

Shopify integration ?