5 ms·

I'm inclined to say that going all in on a Google chat product is like betting it all on a slot machine.

by colept 9y ago

IntronExon 9y ago
Not at all! However infrequently, slot machines do occasionally pay out.
OmarIsmail 9y ago
This is an inane criticism. How many business services has Google released? How many have shut down? Let's get empirical here.
- komali2 9y ago
  Well, a business decision can be driven by all product decisions, and if we look at the weird consumer/business crossover with Google the empirical answer is "probably just use slack." Timelines: 1. Google voice gains voicemail functionality. Gains SMS functionality. Gains "make phone call" functionality. 2. Google Voice deprecated in favor of Hangouts. Hangouts gains SMS functionality. Gains "make phone call" functionality." Gains "receive phone call" functionality. 3. Google Hangouts "receive phone call" functionality removed. 4. Google voice gets a makeover. No new functionality, better UI though. 5. Google Hangouts SMS functionality deprecated. 6. Allo released. Duo released. Nobody is sure why. 7. Google Hangouts converted to "enterprise app." 8. Google Hangouts deprecated in favor of Google Hangouts Chat? Other lost Google Products: 1. Gmail -> Inbox? Nobody knows 2. CAPTCHA 3. Google Site search 4. Picasa -> Converted to Google Photos (not so bad really) 5. Helpouts 6. Moderator (used by President Obama!!!) 7. Hello 8. Wave 9. Meebo -> Plus Fucks sake even Google Maps Engine and Google Spaces was discontinued lol. Here's a fun article: https://en.wikipedia.org/wiki/List_of_Google_products#Discontinued_products_and_services https://en.wikipedia.org/wiki/List_of_Google_products#Discon...
  - OmarIsmail 9y ago
    A business decision can be driven by all product decisions, but that would be a bad way to make a business decision. Look at that discontinued list and look at the business services that have been discontinued, can you find any? Can you find more than 5? Look at G-Suite + GCP (Google's business offerings) and tell me how many there are. There are dozens. Many of which have been around for 10+ years (Email, Docs, Sheets, Analytics). So if I'm a business, making a business decision about a new business service from Google it's an incredibly safe bet that this service will be around for the long hall. You can point to consumer services to try and discount that... but you'd be wrong to, and I think you know that.
    - komali2 9y ago
      Why does it have to be marketed as a business service to be considered a business service? We used Hangouts at my last job until it started shitting the bed in Firefox and Google told us to move to Allo or Duo or whichever. Yea we weren't a 50+ enterprise account, we were just a little English school in Taiwan, but we were a business using a google service that got shafted.
      - OmarIsmail 9y ago
        Business service = you pay for it, either directly or as part of your G-Suite subscription. I don't believe you that they told you to move to Allo/Duo. Hangouts works, still works, and will continue to work for the near future. It has hundreds of millions of users.
        mirhagk 9y ago
        Depends on your definition of works. Hangouts is the only piece of software that is less reliable than visual studio.
    - gremlinsinc 9y ago
      If you spent 100k to build integrations though and are all in on google per se... you get screwed out of 100k if they decide to change the way things work. Much better imho for a growing business to use their own in-house tools that they can mold how they want and that won't change UNLESS they want them to.
  - TremendousJudge 9y ago
    Wave was so far ahead of its time that half of its features aren't available today, anywhere
  - e12e 9y ago
    I think you missed "launch chat with xmpp support - later lock user to crappy" first party" clients only, dropping xmpp support".
    - peatmoss 9y ago
      This is the thing that really boils me. I mean, we can debate whether XMPP is a great protocol, but for a brief window it seemed like we’d have an open chat standard with at least one big stalwart to bring in the normals. But then Google flipped us the bird and took their ball and went home. Their AMPification plans for email and my residual anger over screwing us over with XMPP was the straw that finally made me switch my vanity domain from Google to Fastmail. EDIT: Every tech company seems to want to re-Compuserve us :-(
      - e12e 9y ago
        In fairness, Facebook pulled a similar stunt with messenger. It's marginally redeeming that their Android messenger app isn't terrible, but really annoying to lose the xmpp client connect abilityability, and any useful desktop client. Apparently Google did allow broken (no tls) server side federation too - so they screwed us over twice - both on client and server.
  - dingdongding 9y ago
    They also have two VC arms called Google Ventures and Google Capital

I'm inclined to say that going all in on a Google chat product is like betting it all on a slot machine.

by colept 9y ago

I'm inclined to say that going all in on a Google chat product is like betting it all on a slot machine.

IntronExon 9y ago

Not at all! However infrequently, slot machines do occasionally pay out.

OmarIsmail 9y ago

This is an inane criticism. How many business services has Google released? How many have shut down? Let's get empirical here.

komali2 9y ago
Well, a business decision can be driven by all product decisions, and if we look at the weird consumer/business crossover with Google the empirical answer is "probably just use slack." Timelines: 1. Google voice gains voicemail functionality. Gains SMS functionality. Gains "make phone call" functionality. 2. Google Voice deprecated in favor of Hangouts. Hangouts gains SMS functionality. Gains "make phone call" functionality." Gains "receive phone call" functionality. 3. Google Hangouts "receive phone call" functionality removed. 4. Google voice gets a makeover. No new functionality, better UI though. 5. Google Hangouts SMS functionality deprecated. 6. Allo released. Duo released. Nobody is sure why. 7. Google Hangouts converted to "enterprise app." 8. Google Hangouts deprecated in favor of Google Hangouts Chat? Other lost Google Products: 1. Gmail -> Inbox? Nobody knows 2. CAPTCHA 3. Google Site search 4. Picasa -> Converted to Google Photos (not so bad really) 5. Helpouts 6. Moderator (used by President Obama!!!) 7. Hello 8. Wave 9. Meebo -> Plus Fucks sake even Google Maps Engine and Google Spaces was discontinued lol. Here's a fun article: https://en.wikipedia.org/wiki/List_of_Google_products#Discontinued_products_and_services https://en.wikipedia.org/wiki/List_of_Google_products#Discon...
- OmarIsmail 9y ago
  A business decision can be driven by all product decisions, but that would be a bad way to make a business decision. Look at that discontinued list and look at the business services that have been discontinued, can you find any? Can you find more than 5? Look at G-Suite + GCP (Google's business offerings) and tell me how many there are. There are dozens. Many of which have been around for 10+ years (Email, Docs, Sheets, Analytics). So if I'm a business, making a business decision about a new business service from Google it's an incredibly safe bet that this service will be around for the long hall. You can point to consumer services to try and discount that... but you'd be wrong to, and I think you know that.
  - komali2 9y ago
    Why does it have to be marketed as a business service to be considered a business service? We used Hangouts at my last job until it started shitting the bed in Firefox and Google told us to move to Allo or Duo or whichever. Yea we weren't a 50+ enterprise account, we were just a little English school in Taiwan, but we were a business using a google service that got shafted.
    - OmarIsmail 9y ago
      Business service = you pay for it, either directly or as part of your G-Suite subscription. I don't believe you that they told you to move to Allo/Duo. Hangouts works, still works, and will continue to work for the near future. It has hundreds of millions of users.
      - mirhagk 9y ago
        Depends on your definition of works. Hangouts is the only piece of software that is less reliable than visual studio.
  - gremlinsinc 9y ago
    If you spent 100k to build integrations though and are all in on google per se... you get screwed out of 100k if they decide to change the way things work. Much better imho for a growing business to use their own in-house tools that they can mold how they want and that won't change UNLESS they want them to.
- TremendousJudge 9y ago
  Wave was so far ahead of its time that half of its features aren't available today, anywhere
- e12e 9y ago
  I think you missed "launch chat with xmpp support - later lock user to crappy" first party" clients only, dropping xmpp support".
  - peatmoss 9y ago
    This is the thing that really boils me. I mean, we can debate whether XMPP is a great protocol, but for a brief window it seemed like we’d have an open chat standard with at least one big stalwart to bring in the normals. But then Google flipped us the bird and took their ball and went home. Their AMPification plans for email and my residual anger over screwing us over with XMPP was the straw that finally made me switch my vanity domain from Google to Fastmail. EDIT: Every tech company seems to want to re-Compuserve us :-(
    - e12e 9y ago
      In fairness, Facebook pulled a similar stunt with messenger. It's marginally redeeming that their Android messenger app isn't terrible, but really annoying to lose the xmpp client connect abilityability, and any useful desktop client. Apparently Google did allow broken (no tls) server side federation too - so they screwed us over twice - both on client and server.
- dingdongding 9y ago
  They also have two VC arms called Google Ventures and Google Capital