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Curious to hear how that happened :)

• ig1 16y ago
  I'm guessing they had it on auto-renew but didn't have a valid credit card registered with godaddy (i.e the card they registered with expired) or something.
  • holdenc 16y ago
    Godaddy told me that you get a week of uptime after the first declined auto-renewal charge.
    • webwright 16y ago
      That is absolutely false. Domain expiration date for RescueTime.com was the 14th (yesterday). This AM I did a gmail search for "GoDaddy RescueTime" and the only thing they sent me regarding this was midnight last night when they shut it off. I have dozens of recent automated emails from GoDaddy and also checked my spam folder just to make sure my anger wasn't unfair.
  • webwright 16y ago
    That is exactly it. GoDaddy doesn't give any sort of courtesy heads up. Expiration date was yesterday at midnight. When billing failed (despite the fact that I'm a customer in good standing with a mess of other domains) they IMMEDIATELY parked the domain. I imagine I selected auto-renew because it seemed like I was less likely to screw up renewing the domain. I no longer think that's the safe path.
• thibaut_barrere 16y ago
  It happens more often than we think (2 times with some customers I know of). Once it was because the registrar email went into the spam box, the other time because the person that was indicated as the contact had left the company. I think it's worth putting an alarm into your google calendar, with one occurrence each year, 15 days before, with a SMS + email notification, just in case!