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The point here is not what the advantage of phone support is but to provide the service personally. You can outsource anything, but if you read the article, the
by vbrendel 9y ago
The point here is not what the advantage of phone support is but to provide the service personally. You can outsource anything, but if you read the article, the learnings you get from doing it yourself are invaluably useful.
- smichel17 9y agoI (mis?)interpreted the GP comment to mean a service that makes it easy to charge for the phone support they provide.