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I remember dealing with the emergency IT issues that popped up with our NYC offices after hurricane Sandy wrought havoc upon much of lower Manhattan's power gri
by btreesOfSpring 9y ago
I remember dealing with the emergency IT issues that popped up with our NYC offices after hurricane Sandy wrought havoc upon much of lower Manhattan's power grid. We were lights out for at least three days. Had to take lots of taxis to move hardware to places with electricity. Even if we wanted to be creative, the subway was certainly not a transportation option and foot was wight prohibitive. The pickup rules for taxi's were suspended during this emergency period. Taxis could pickup fares mid-ride, turn down any rider going to a undesirable destination, & charge whatever they thought they could get. Lucky for me, despite all other storm-born chaos, I was in a sweet spot for where taxis were more than happy to drive. Even so, seeing the number of people who were turned down for their destinations or who in turn declined a ride because of the driver chosen price hike was fascinating; a sort of real-time, impromptu emergent market in infancy rapidly growing into maturity.
So not to say that these ride share services have moved to remove all these kinds of consumer protections that clearly were quickly dropped and exploited once they were removed due to the state of emergency but to a large extent, I feel like I had the chance to experience the larger forces of gamification that would happen if these protections were removed and circumstances were ripe for profit. Overall I am very happy with the changes ride sharing services have brought to supplement transportation options but there are certainly a lot more of these bumps and kinks to be worked out if these businesses hope to avoid a wave of government regulation.