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So basically a forum? Knowledge Management is a broad topic and it's hilarious seeing the same solutions brought up again and again. I have all this persistent
by skMed 9y ago
So basically a forum? Knowledge Management is a broad topic and it's hilarious seeing the same solutions brought up again and again.
I have all this persistent information! New people need to get up to speed fast - where do I put it? Cue the Wiki fad.
I have to get things done and elicit quick feedback ASAP! Cue the Chat fad.
I want async communication so I'm not bogged down all the time! Email and Forums.
There's a time and place for all of these.
- beat 9y agoI read this criticism and I think of my initial reaction to Slack - wtf are you doing a chat app? Aren't there a million options already? I was not the only person with this reaction. I was very, very wrong.
- alexkavon 9y agoYes this will forever be the case and engineers should get over the fact that solutions will forever rotate and be reintroduced. This is due to several possibilities: software ages, becomes unmaintained, company goes out of business, becomes too bloated, etc. There are also trends and fads to consider, such as social media. There is also human habits to consider. Not everyone knows about or is signed up for slack and uses it. They may eventually find out or not.
- balladeer 9y agoUntil a firm starts enforcing a tool like Slack as the default mode of communication organization wide; and worse still if you are expected to be, or kind of, always on.