hmmm doesnt seem right That was the true meaning of Empathy - fostering empathy and communication between different groups, and to stop the siloed "throw code

hmmm doesnt seem right That was the true meaning of Empathy - fostering empathy and communication between different groups, and to stop the siloed "throw code over the wall to empathy" mentality that existed. By having a “Empathy’s Engineer" you have admitted you have failed at Empathy, because you have created a new silo. A good team will have a combination of Operations Engineers, Software Engineers, Automation Engineers and Test Engineers all of whom work together, and collaborate on tooling, processes and deployments, who also share in the rewards for a projects success, and share in the responsibility for when something goes wrong. Empathy is not a team created to "provide Empathy services to R&D" - which is the basic job description for far too many Empathy jobs postings. It is also not just handy R&D pagers, and expecting them to manage a system. Of course all of this is talking about the initial spirit of Empathy, not the current "Buy my Book", consultant driven mess that is now associated with the word.