You are taking that quote out of context. The full quote: "Working at Palm, the teams were highly organizational, [hierarchical] and responsibilities were si

You are taking that quote out of context. The full quote: "Working at Palm, the teams were highly organizational, [hierarchical] and responsibilities were siloed," Burrough said. "There was a clear sense that each person had a clear responsibility, and rarely deviated from it. When you went to someone for help solving a problem 'not my job' was a common response." He is clearly talking about his previous experience at Palm.