Wasn't one of the main premises of it that it reduced IT support time? "Only 5% of IBM's Mac employees needed help desk support versus 40% of PC users." In that

Wasn't one of the main premises of it that it reduced IT support time? "Only 5% of IBM's Mac employees needed help desk support versus 40% of PC users." In that case, it's even less of a relevant comparison now. [0]: http://www.businessinsider.com/an-ibm-it-guy-macs-are-300-cheaper-to-own-than-windows-2016-10 http://www.businessinsider.com/an-ibm-it-guy-macs-are-300-ch...