5 ms·

That is a bit silly, especially considering its bank money, not bitcoins Just have an app that allows the user to review transactions after they have happened.

That is a bit silly, especially considering its bank money, not bitcoins Just have an app that allows the user to review transactions after they have happened. If there is a double charge, dispute and win easily, if charged too much, dispute and win easily, etc etc This already exists too

deathanatos 10y ago
> This already exists too The fraud resolution on my Visa card[1] required me to: 1. call the merchant that charged the fraudulent charge, and attempt to get them to void it. This was literally as pointless as it sounds. 2. Receive a specific form that could only be sent by snail mail or fax. The sending end absolutely refused to send it over email. Thankfully my building has a fax machine, and my building manager has common sense, and allowed me to borrow it. The fax service we use (because who uses fax?) turns faxes into — you guessed it — emails. Of course, at the bottom of the received fax is "H:\SharedDocs\Stuff\More Stuff\TheForm.pdf". 3. Fill it out, scan it back into a computer, fax the PDF back. (I could have also snail mailed it back.) 4. Receive a confirmation over snail mail, noting that it will be resolved sometime in the next 6 months. I never lost possession of my card, and the merchant who charged the card was able to confirm that the "card" was presented at the time of purchase (it was made physically, in a store) — while the real card rested in my wallet, thousands of miles away. I was issued a new card, of course, and the old one voided. The new card is still not chip and pin, despite me explicitly asking for it. I'd love to take on the "hassle" of public-key crypto. [1] This was a debit card that works as either a credit card or a debit card (though the latter mode requires a pin, but the former mode requires nothing … because … waves hand); I am told credit cards are supposedly less of a pain.
- honkhonkpants 10y ago
  This is why nobody should use a debit card. With a credit card, I call my issuer, tell them that I don't owe the charge, and after that it's the merchant's problem.
  - deathanatos 10y ago
    While I agree that this seems to be the optimal strategy with which to play this part of life's game, if you step back a bit, the whole thing is bullshit. A credit card is effectively the exact same as a debit card (for what uses I would be using it for), it's just more hassle (again) on my part to get it to be backed by cold hard cash, and requires me to agree to an agreement that, should I ever slip up, has some exceedingly nasty clauses.
- zippergz 10y ago
  > 1. call the merchant that charged the fraudulent charge, and attempt to get them to void it. This was literally as pointless as it sounds. For any merchant who knows what they're doing, this is FAR from pointless. It's much cheaper for them to just go ahead and refund you than to get a chargeback. They should only refuse to refund you if they believe that the charge is legitimate and that they can successfully represent the chargeback.
  - deathanatos 10y ago
    Interesting. H&M was the merchant here; the representative talking to me sounded as if he'd never heard of anyone ever calling in for fraud resolution, and wondered why I wasn't talking with the card company (because they sent me to you).
- slavik81 10y ago
  I've had to deal with a Mastercard fraud department a few times. My card has long been chip and pin, but it still has a magstripe, which gets a skimmed every few years. The usual way it works is this: - I discover something is wrong when my card is declined. I pay with my other credit card instead. - I call the card issuer that evening. Within 5 minutes I'm talking to their fraud department. - They inform me of suspicious transactions (often preemptively declined) and I confirm I did not authorise them. I'm done within 15 minutes. - I use my secondary credit card for a week while they mail me a new one. You just need better bank.
- likpok 10y ago
  I recently had a credit card used on the wrong continent. I called up the card issuer (capital one), said "hey I don't recognize this charge". They issued me a new card (via next day air) and refunded the transaction. I dunno if it's an issuer thing or a credit card thing.

deathanatos 10y ago

> This already exists too The fraud resolution on my Visa card[1] required me to: 1. call the merchant that charged the fraudulent charge, and attempt to get them to void it. This was literally as pointless as it sounds. 2. Receive a specific form that could only be sent by snail mail or fax. The sending end absolutely refused to send it over email. Thankfully my building has a fax machine, and my building manager has common sense, and allowed me to borrow it. The fax service we use (because who uses fax?) turns faxes into — you guessed it — emails. Of course, at the bottom of the received fax is "H:\SharedDocs\Stuff\More Stuff\TheForm.pdf". 3. Fill it out, scan it back into a computer, fax the PDF back. (I could have also snail mailed it back.) 4. Receive a confirmation over snail mail, noting that it will be resolved sometime in the next 6 months. I never lost possession of my card, and the merchant who charged the card was able to confirm that the "card" was presented at the time of purchase (it was made physically, in a store) — while the real card rested in my wallet, thousands of miles away. I was issued a new card, of course, and the old one voided. The new card is still not chip and pin, despite me explicitly asking for it. I'd love to take on the "hassle" of public-key crypto. [1] This was a debit card that works as either a credit card or a debit card (though the latter mode requires a pin, but the former mode requires nothing … because … waves hand); I am told credit cards are supposedly less of a pain.

honkhonkpants 10y ago
This is why nobody should use a debit card. With a credit card, I call my issuer, tell them that I don't owe the charge, and after that it's the merchant's problem.
- deathanatos 10y ago
  While I agree that this seems to be the optimal strategy with which to play this part of life's game, if you step back a bit, the whole thing is bullshit. A credit card is effectively the exact same as a debit card (for what uses I would be using it for), it's just more hassle (again) on my part to get it to be backed by cold hard cash, and requires me to agree to an agreement that, should I ever slip up, has some exceedingly nasty clauses.
zippergz 10y ago
> 1. call the merchant that charged the fraudulent charge, and attempt to get them to void it. This was literally as pointless as it sounds. For any merchant who knows what they're doing, this is FAR from pointless. It's much cheaper for them to just go ahead and refund you than to get a chargeback. They should only refuse to refund you if they believe that the charge is legitimate and that they can successfully represent the chargeback.
- deathanatos 10y ago
  Interesting. H&M was the merchant here; the representative talking to me sounded as if he'd never heard of anyone ever calling in for fraud resolution, and wondered why I wasn't talking with the card company (because they sent me to you).
slavik81 10y ago
I've had to deal with a Mastercard fraud department a few times. My card has long been chip and pin, but it still has a magstripe, which gets a skimmed every few years. The usual way it works is this: - I discover something is wrong when my card is declined. I pay with my other credit card instead. - I call the card issuer that evening. Within 5 minutes I'm talking to their fraud department. - They inform me of suspicious transactions (often preemptively declined) and I confirm I did not authorise them. I'm done within 15 minutes. - I use my secondary credit card for a week while they mail me a new one. You just need better bank.
likpok 10y ago
I recently had a credit card used on the wrong continent. I called up the card issuer (capital one), said "hey I don't recognize this charge". They issued me a new card (via next day air) and refunded the transaction. I dunno if it's an issuer thing or a credit card thing.