8 ms·

Hi. I'm Haksu. co-founder of Miso. If you have anything to ask, I'm happy to answer.

kazinator 10y ago
This "miso"? This one? https://en.wiktionary.org/wiki/%EB%AF%B8%EC%86%8C https://en.wiktionary.org/wiki/%EB%AF%B8%EC%86%8C
- victorology 10y ago
  That is correct. :)
partisan 10y ago
What are you planning to do with the capital?
rsp1984 10y ago
Are you employing your cleaners or is the model similar to Homejoy where you are a marketplace for independent cleaners?
- victorology 10y ago
  We are a marketplace for independent cleaners.
  - Avshalom 10y ago
    Can they set their own prices then?
    - haksudol 10y ago
      No. Our pricing table is simple. 45,000KRW(about $40) for 4 hours, 85000KRW(about $80) for 8 hours.
      - Avshalom 10y ago
        Then you're not a marketplace for independent cleaners.
        hkmurakami 10y ago
        Intriguing. As a thought experiment, if San Francisco organizes a farmers market for Tomato farmers and city residents but stipulates that prices must be fixed at $2 per tomato, is that no longer a market by the economic definition, now that price discovery has been taken away?
        narrowrail 10y ago
        It would be a fixed market, not a free market.
        Avshalom 10y ago
        Depends on if you're buying from 'the farmers market' or if you're still shopping amongst individual--but price fixed--farmers.
Hydraulix989 10y ago
I guess the big question for this concept is how do you avoid becoming another HomeJoy? What advantages does the SK localization/market give you? Interesting that YC is willing to bet on this concept again.
- victorology 10y ago
  I believe high quality is key. We have been able to receive high reviews from our customers even though we offer little hands on training. In April, our average review was 4.6 out of 5. We are also rolling out an insurance product that is not widely offered in Korea at the moment.
  - finnh 10y ago
    How will you maintain high quality if you don't train your workers?
    - haksudol 10y ago
      We have review system to filter bad cleaners. When new cleaners onboarded, we thoroughly check their performance from our customers. Also we assign high score cleaners to more customers. That review system keep our platform in high quality.
      - Naritai 10y ago
        Did HomeJoy not have a review system? I honestly don't know. But are you confident this will be enough to differentiate yourself from competitors?
        haksudol 10y ago
        Basically review system is very effective one to maintain high quality. Not only review system, we are adopting insurance plan for our customers and cleaners. That is also attractive point for high experienced freelancer cleaners. We believe there are plenty of ways to keep our customers happy.

This "miso"? This one? https://en.wiktionary.org/wiki/%EB%AF%B8%EC%86%8C https://en.wiktionary.org/wiki/%EB%AF%B8%EC%86%8C

victorology 10y ago
That is correct. :)

partisan 10y ago

What are you planning to do with the capital?

rsp1984 10y ago

Are you employing your cleaners or is the model similar to Homejoy where you are a marketplace for independent cleaners?

victorology 10y ago
We are a marketplace for independent cleaners.
- Avshalom 10y ago
  Can they set their own prices then?
  - haksudol 10y ago
    No. Our pricing table is simple. 45,000KRW(about $40) for 4 hours, 85000KRW(about $80) for 8 hours.
    - Avshalom 10y ago
      Then you're not a marketplace for independent cleaners.
      - hkmurakami 10y ago
        Intriguing. As a thought experiment, if San Francisco organizes a farmers market for Tomato farmers and city residents but stipulates that prices must be fixed at $2 per tomato, is that no longer a market by the economic definition, now that price discovery has been taken away?
        narrowrail 10y ago
        It would be a fixed market, not a free market.
        Avshalom 10y ago
        Depends on if you're buying from 'the farmers market' or if you're still shopping amongst individual--but price fixed--farmers.

Hydraulix989 10y ago

I guess the big question for this concept is how do you avoid becoming another HomeJoy? What advantages does the SK localization/market give you? Interesting that YC is willing to bet on this concept again.

victorology 10y ago
I believe high quality is key. We have been able to receive high reviews from our customers even though we offer little hands on training. In April, our average review was 4.6 out of 5. We are also rolling out an insurance product that is not widely offered in Korea at the moment.
- finnh 10y ago
  How will you maintain high quality if you don't train your workers?
  - haksudol 10y ago
    We have review system to filter bad cleaners. When new cleaners onboarded, we thoroughly check their performance from our customers. Also we assign high score cleaners to more customers. That review system keep our platform in high quality.
    - Naritai 10y ago
      Did HomeJoy not have a review system? I honestly don't know. But are you confident this will be enough to differentiate yourself from competitors?
      - haksudol 10y ago
        Basically review system is very effective one to maintain high quality. Not only review system, we are adopting insurance plan for our customers and cleaners. That is also attractive point for high experienced freelancer cleaners. We believe there are plenty of ways to keep our customers happy.