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Hey Erica, hope you've been well!!! Do you have any thoughts on the software side of things? Personally, I think Steve Jobs rolls in his grave every time yet a
by MicroBerto 10y ago
Hey Erica, hope you've been well!!! Do you have any thoughts on the software side of things?
Personally, I think Steve Jobs rolls in his grave every time yet another crappy iOS update gets issued. It's led to a general distrust of anything "forward-moving", and that's led to a distrust in the newer phones too.
Would your customers agree?
- ericabiz 10y agoFrom what I can tell, our customers generally fall into 2 camps: 1) Upgrade software whenever it's available and their phone prompts them or 2) Have been burned by an update or don't trust them for some reason, and almost never upgrade. Their computers follow a similar pattern. I don't have much to say about the software side, though one of the biggest problems we see is that people constantly run out of space on the lower-end 16GB phones, and the way Apple handles that is completely unintuitive. If Apple is going to continue to sell phones with such limited storage, they really need a better way to manage that storage and allow people to move items to the cloud or delete them more easily than just scrolling through a seemingly-infinite list of photos and videos.