We're automating what we can - i.e. accounts and stuff. But a lot of the tasks are training related i.e. "You have to learn about this or that." You can see t

We're automating what we can - i.e. accounts and stuff. But a lot of the tasks are training related i.e. "You have to learn about this or that." You can see the work we've put into onboarding here: https://18f.gsa.gov/2015/12/01/how-we-dramatically-improved-18fs-onboarding-process-in-3-months/ https://18f.gsa.gov/2015/12/01/how-we-dramatically-improved-... The biggest efficiency, I think, is creating a Slackbot that trickles out a lot of this information to new hires: https://18f.gsa.gov/2015/12/15/how-bot-named-dolores-landingham-transformed-18fs-onboarding/ https://18f.gsa.gov/2015/12/15/how-bot-named-dolores-landing... We've also rolled out a handbook and classes — the checklist is basically to make sure people have seen what they need to and so they're not overwhelmed the first day. (Something like learning how to travel is something you need to learn, but maybe not until week two...)