5 ms·
CleverTap - integrates app analytics and marketing. We were known as WizRocket back then. We now have 1500+ customers, and raised $9.6 M from Accel and Sequoia.
by helloanand 11y ago
CleverTap - integrates app analytics and marketing. We were known as WizRocket back then. We now have 1500+ customers, and raised $9.6 M from Accel and Sequoia.
- w1ntermute 11y agoWhat reason did YC give for your rejection (if you don't mind sharing)? And did you heed their advice or ignore it in order to get to where you are now?
- helloanand 11y agoFirstly, the interview process was very good. They asked us some very sharp questions. YC said, the reason for our rejection was that our product would only work for large enterprises having many repeat users (think Amazon etc.). So we went back, thought about it hard, and then rebuilt the solution to make it work for small businesses, startups and even large enterprises. Today our customers spans all three segments. I even wrote a blog post about our rejection - https://blog.clevertap.com/the-future-looks-bright/ https://blog.clevertap.com/the-future-looks-bright/
- mkagenius 11y ago> 1500+ customers How many of them are paying?
- helloanand 11y agowe don't disclose that publicly, but here a link to our pricing page - https://clevertap.com/pricing/ https://clevertap.com/pricing/
- mkagenius 11y agoIn general what ratio of free/paying customers should be considered good?
- helloanand 11y agoTypically for a Saas offering, there's always a free trial, an entry level low-price point plan, or a forever free plan - so the percentage of paying customers could be any where from 10% to 25%. The hope/try is to get the free customers convert to the paid tier as they derive more value from the product over time.
- edoceo 11y agoShould be 100%. If not then there is fundamental confusion of what is a User vs Customer