Thanks, that was a good read. I plan on checking out the source too just to learn. Perhaps not relevant anymore but here's my take. My company uses a similar-

Thanks, that was a good read. I plan on checking out the source too just to learn. Perhaps not relevant anymore but here's my take. My company uses a similar-ish service for our after hours emergency number (AnswerConnect). We pay $149/mo for the service and like $20/mo to the phone company for our own toll free number plus any minutes. The only reason we pay the phone company is because we have our own toll free number and forward it to the answering service. It costs a little more but if we want to switch we're good and it's our number. A couple of things that jumped out at me about your service: - Website looks good to me although the video felt a little "slow." I personally wouldn't have the video start automatically but who knows. - The per minute pricing would be the deal breaker for me. I'd be happier to pay $100/mo or whatever and not have to worry too much about minutes. Perhaps 1,000 minute package or something. - If I were doing the copy for it, I'd do something like "cloud-based" phone system, or something like that. For non-tech folks it might take a little bit to figure out what you're offering. - I can't tell if an actual human answers the phone. Is that on the customer to answer and route, is it an IVR, or is it someone that works for you? Anyway, good stuff!