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Your analogy is way off. This is more like your Tesla car's keyfob misfunctioning and you get it repaired by a non-Tesla dealer. The dealer could've put in a b
by ntakasaki 11y ago
Your analogy is way off.
This is more like your Tesla car's keyfob misfunctioning and you get it repaired by a non-Tesla dealer. The dealer could've put in a backdoor to get into the vehicle.
Tesla releases a big new update for their car software and now your Tesla is completely bricked and Tesla refuses to repair it, saying you have to buy a new car.
Is that acceptable?
- 542458 11y agoAlmost, except the Tesla store just says you have to buy a new (authentic) key fob rather than a new car. Apple or other authorized repair shops can still fix phones that have been disabled due to security chain errors.
- walterstucco 11y agoand how can I be sure that in the Apple store they are fixing the phone with a thrustworthy component? and so on... Apple excuses make no sense this time.
- ntakasaki 11y agoI don't think so, see my other comment. https://news.ycombinator.com/item?id=11048311 https://news.ycombinator.com/item?id=11048311
- 542458 11y agoHunh. My bad, I was under the impression (based off some other comments) that replacing the home button/finger scanner with a legit one and updating the security pair would make the issue go away, but looks like I was wrong.
- jsz0 11y agoIn regards to warranty repairs automakers can (and often do) deny coverage due to the presence of non-OEM parts. Outside of warranty / safety repairs they are certainly not obligated to perform service.