4 ms·
But rudeness in wait staff is a self-fulfilling prophecy. They treat you poorly so how can they expect a generous tip?
by coffeedrinker 11y ago
But rudeness in wait staff is a self-fulfilling prophecy. They treat you poorly so how can they expect a generous tip?
- tedunangst 11y agoYes, there's an element of self-fulfilling prophecy about it, but there's also acceptance of the inevitable. I know a few servers who I trust would remain professional and courteous to groupon customers. Universally complain that groupon users make poor customers. (Not strictly limited to groupon. "$2 specials everywhere" bar crawls of any ilk draw similar complaints.) I mean, it's not like all the servers got together and decided to A/B test groupon customers by being meaner to them than others just for the funsies. How does a server with no priors come to treat one group differently than another?
- Zarel 11y agoIt's less self-fulfilling than you would expect. Research shows that tip amount isn't very affected by the quality of service, but much more affected by the person doing the tipping.
- vacri 11y agoIf you walk down a street and nine people punch you in the gut as they pass, it's a bit rich for the tenth person to complain that you flinched as they walked past. The wait staff are simply playing the odds.