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I too use Gandi, but am not as happy as I used to be with them. I bought a domain from them a while back with private registration; a few weeks later I found o
by computer 11y ago
I too use Gandi, but am not as happy as I used to be with them.
I bought a domain from them a while back with private registration; a few weeks later I found out that private registration was not available for that TLD, and my details were publicly visible, making the domain unusable to me. I emailed Gandi, and they told me there was nothing they could do; they were not willing to refund my money, even though their site said private whois was possible for that TLD.
- soulshake 11y agoHi, AJ from Gandi here. Do you have the ticket number from the subject line of the support email? If we made a mistake like that, we should make it right.